What is CE21 and why is NISOD adopting it? 

CE21 is a membership and learning management system. NISOD is adopting it to provide a hub for membership information and renewal. In addition, CE21 provides the framework for NISOD to offer learning experiences with credentialing options like Continuing Education Units (CEUs). Members will easily be able to see details about their institution’s membership, renew membership, register for and participate in learning experiences, earn credentials, and have individual records of professional development.  

What will CE21 help me to do as a NISOD member?  

As a NISOD member, you can see information about your institution’s NISOD membership. You can maintain a personal profile under your institution’s membership. CE21 also contains a catalog of available NISOD learning experiences, for which you can register and attend. You will have options to earn credentials post-learning experience and access a record of your professional development to share with your institution or potential employers.  

What I can do regarding membership on CE21? 

If you are an employee at your institution, you can see basic information about your institution and the status of its NISOD membership. You can view and update your personal profile under your institution’s membership. You can register for a NISOD learning experience and pay or request that the institution pay for it if there is a fee attached. If you are a NISOD liaison, you can view additional details, such as who has created an account under your institution, as well as renew and pay for your annual membership.  

How do I access CE21? Is it on the NISOD website?  

CE21 is a separate platform connected to the NISOD website. To access CE21, go to https://nisod.ce21.com/account/login. You will need to create an account using your institutional email address. Your institution’s name should appear as you sign up. If it does not, please type in the full name of the institution, not an abbreviation. If you see an alert that your institutional email address is already registered, NISOD has already imported your information. Please proceed to reset your password here: https://nisod.ce21.com/account/forgotpassword. Once you have set up your account, you can login to view your profile.  

You had me create an individual account on NISOD’s website. Now what?  

Individual accounts was the first iteration for creating a personalized and easier user experience to access your member benefits. CE21 offers even more capabilities at your fingertips. We are in the process of setting up a single sign-on (SSO) process so that you will only need to login once to access all members-only benefits and resources on NISOD’s website and CE21. In the meantime, to make the transition easier, we recommend that you use the same password as your NISOD website individual account when you set up your CE21 account. You should use the same institutional email address.  

What happens to NISOD One Stop and the Liaison Portal?  

NISOD One Stop and the Liaison Portal will continue to exist for your use. They will be modified to include key links to redirect you to CE21 as appropriate.  

I’m having issues. Where should I go for help?  

If you are having technical issues, first ensure you are using the latest version of Google Chrome or Firefox as your web browser, and try deleting your web browser cache. If neither of those strategies resolve the issue, contact CE21 tech support at nisod@ce21.com or (877) 602-9877. For non-technical questions or general inquiries, contact (512) 471-7545. For membership inquiries, contact membership@nisod.org.

What if I am not a NISOD member? Can I still use CE21?  

If your institution is not a NISOD member, you can still use CE21. You will have more limited access to learning experiences at non-member pricing, unless the learning experience is complimentary. Encourage your institution to join NISOD to take advantage of our full package of member benefits and member pricing!